I have a 2.5 hour commute to work every day. Hence I listen to a lot of podcasts in various genres including news, science, technology, business, fiction (fantasy, sci-fi, horror) and comedy. I’ve seen various forms of advertising on these podcasts. I’d like to elucidate a few points to podcasting advertisers out there, based on my analysis of the ads I have heard:
- Know your audience: This goes almost without saying. I do mention it because some advertisements I’ve heard seem to miss this basic point. If your podcast has a largely international appeal, for example, an advertising pitch that highlights “all American” as the potential benefit of consuming the product is missing the point.
- Know how your audience listens to your podcast: While the podcast format derives a large part of its popularity due to the freedom it affords users in terms of how and when they listen to your podcast, a quick survey might give you an overall picture of consumption milieu. This could give you crucial insights into what kind of products that you can effectively advertise. One fiction podcast, for example, realized that a large portion of its audience listens to its podcast at bedtime and made a concerted pitch to sell fuzzy headphones that you can wear when you sleep.
- Keep the advertisement relevant to your podcast and, if possible, to the particular episode: While this seems very basic too, I’ve seen many business podcasts miss this! An automobile advertisement that talks about style and comfort is not exactly the thing you would like to sell in a podcast that is talking about green-tech or clean-tech.
- Know just-tolerable-length: Remember, most of your audience is listening to your podcast on an audio player that can easily skip ahead. If you make a advertisement small, then there is a good chance that the annoyance of skipping ahead is greater than having to listen to the ad itself. If you make it too small, your advertisement may not be effective. The key is to realize how small, exactly your pitch must be. The exact length that an ad should be is what I call just tolerable length. This is going to depend a lot on the factors I’ve listed above. If your advertisement is relevant, humorous or informative, people may be willing to spend more time listening to it than otherwise.
Telecommunications products and services are getting more complex every day. Therefore, it is not surprising that the problems faced by telecom customers is increasing as well. If you have ever called up a telco call center when faced with a complex technical problem, you will very well appreciate the horror of the situation.
In most companies, the IT department also handles telcom assets. I also see that most big companies tend to outsource their IT needs. These companies also usually have water-tight SLAs with their service providers. Hence outsourcing merely their telecommunications requirements may not make sense for such companies.
For smaller and medium sized companies, however, outsourcing IT may not be feasible or even necessary. In such situations, does it make sense to outsource the telecom management? Telecom asset management can be a chore for most companies (unless they are service providers). This is not just due to plethora of devices a mid size company would need to service their telecom needs, but also due to the pain of having to keep the devices updated (having to deal software versions of various devices etc.). Given these factors an intermediary like an outsourced telecom management firm akin to outsourced IT firm may be of some value.
The idea for this essay came to me when a friend of mine related a funny incident to me. He was trying to teach an elderly person how to use the internet to see news videos. My friend directed the elderly gentleman to the BBC website. Then he asked him to click on a link to a video (which, by the way, said “click here”). The video window appeared. Then the “loading” graphics, which looks like something like this, appeared on screen. The elderly gentleman assumed that, since he had to click on the icon that said “click here”, he is supposed to move the mouse pointer along with the revolving graphics for the video to load. So he did that, and coincidently, whenever he tried doing so and stopped, the buffer would fill up and the video would play!
Economics is a fascinating subject. The so called dismal science has over the years come up with several models and theories that explain “the economy”. At the base of this magnificent edifice, however, lie some shaky assumptions.
India recently re-affirmed it’s stance on climate change when external affairs minister S M Krishna addressed a round table at the climate change summit organized by the UN. The minister said that India’s carbon emissions will never exceed that of the developed countries in per-capita terms. He also slammed the west for leading “unsustainable lifestyles” that caused the problem.
In simple terms, India’s stance is “climate change? Ain’t my problem!”.
How do you make money in power, transport and other such “infrastructure” industries? Most likely, by doing what you have to do most efficiently (i.e., at lowest cost).
The case I am interested in is that of telecom industry. Telecom industry is seeing commoditization of its services. Broadband connections, for example, compete on price per bytes moved. Only the most efficient bit-movers would win such a game. Voice operators compete on price per minute. While this seems a little more flexible than the price per byte owing to the fact that bytes required to carry a minute of voice may vary on quality of service and compression, it seems unlikely that operators aren’t already on efficient horizon in these technical aspects. Only mobile-VAS services seem to escape this price-per-unit of bandwidth paradigm. Mobile VAS in India has so far been a small percentage of operators’ revenues.